Qualification Description

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management. Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.To achieve this qualification, the candidate must have completed at least 200 hours ofwork as detailed in the Assessment Requirements of units of competency.The skills in this qualification must be applied in accordance with Commonwealth andState or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Course Structure

Completion of 20 Units (Including 12 Core Units and 8 Elective Units)

Placement Requirements

Students MUST complete a minimum of 200 hours in the relevant environment to be deemed fully competent in their qualification.

Career Outcomes

After successfully being granted the qualification through the Course Process, the new qualified graduate may have
the academic requirements to apply for rules with the following titles:

• Community Support Officer
• Counsellor
• Case Worker
• Disabilities Services Officer
• Family Support Worker
• Parole and Probation Officers
• Residential Care Officers

We do not guarantee the desired outcome after successful completion of qualification, Applicants are advised to undertake analysis of the market before deciding to start the course.

Unique Student Identifier

Each participant enrolling in the course will need a Unique Student Identifier (USI) number to obtain their certification or qualification when studying nationally recognised Assessment in Australia. A USI gives you access to your online USI account which will help keep all your Assessment records together. Certificates and Statement of Attainment cannot be issued without this number.

Credit Transfer

Credit transfer applies to situations where RPL Applicants have completed unit(s) at another provider identical to those in which they plan to enrol. Credit will be granted in accordance with the Credit Transfer procedure. To apply for credit transfer RPL Applicants must complete the credit transfer application form and attach copies of verified documents to support the application. A reduction in tuition fees will be applied if Credit Transfer is granted. A Credit transfer will also result in reduction in duration of the course.

Student Information

Detailed student information is available within our Student Handbook www.christacollege.com.au This Booklet contains important information about a student’s rights and obligations such as their right to privacy, a safe Assessment environment and the right to complaint or appeal an assessment decision. It is important that persons applying for enrolment must have had reviewed this information first.

Complaints & Appeal Process

If student have any complaint against Christa College policies, procedure, staff, fellow RPL Applicants, assessments, marking or learning resources, they can obtain complaint form from reception and launch their complaint formally. For further information about the complaints and appeal process, please refer to student handbook or speak to one of our staff.

Contact Details Statutory Cooling Off Period

The standards for Registered Assessment Organisations require an RTO to inform the prospective RPL Applicants of their right to statutory cooling off period. A statutory cooling off period of 10 days is applicable under Consumer Law to withdraw from a consumer agreement, if the agreement has been through unsolicited marketing and sales tactics. However, it may be noted that we do not engage in any aggressive marketing tactics like door to door marketing, hence Statutory cooling off period will not as such be applicable to our RPL Applicants who have enrolled into a program. However, for refund options RPL Applicants may refer to our refund policy available in Student Handbook.

Applicants must show appropriate levels of LLN to be eligible to complete this course. Applicants need a level of English language both written and verbal to accurately collect and report information.

Applicants will be guided to support LLN requirements / improvements by Assessors. Applicants complete a LLN screen during the Pre-Assessment Interview process. Applicants needing Language, Literacy and Numeracy (LLN) support are identified on application through the Pre Assessment Interview process. In most cases, LLN support can be provided.

Where only a low level of support is needed, the program manager may arrange for the student to receive extra-curricular assistance from the Assessors or other qualified staff member. Where extensive support is needed, specialised LLN classes may be set up.

Where an applicant’s LLN deficiency will clearly inhibit achievement of learning outcomes and the applicant refuses LLN support, enrolment may be declined. The RTO’s determined Australian Core Skills Framework (ACSF) entry levels for this course are:

Nominal Hours

This Course CHC52015—DIPLOMA IN COMMUNITY SERVICES’s nominal hours is 1390.

Students are required to undertake face to face, work placement and home study over the period of 52 weeks including 10 weeks of Practical Placement.

The cost of the DIPLOMA IN COMMUNITY SERVICES is $1200.00.
(No Refunds are available once the Applicant has commenced the Qualification Process)