Course Description:

This qualification reflects the role of workers who provide self-directed recovery-oriented support for people affected by mental illness and psychiatric disability. Work involves implementing community- based programs and activities focusing on mental health, mental illness and psychiatric disability. Work is undertaken in a range of community contexts such as community based non- government organisations; home based outreach; centre-based programs; respite care; residential services, rehabilitation programs; clinical settings; or supporting people in employment. Work is carried out autonomously under the broad guidance of other practitioners and professionals.

To achieve this qualification, the candidate must have completed at least 80 hours of work as detailed in the Assessment Requirements of units of competency.

Entry Requirement:

It is beneficial but not essential for students to have access to a workplace while undertaking this qualification. However, in order to pursue the qualification applicants must:

  • Be 18 years or over;
  • Be sufficiently proficient in English (read, write and speak) to be able to work successfully in a highly regulated environment;
  • Have satisfactorily completed a minimum of year 11 or equivalent.
Applicants must undertake a language, literacy and numeracy assessment during prior to beginning the qualification. This is to assess your ability to meet the assessment requirement of the qualification to successfully complete the course. Results will be assessed on an individual level by your assessor.
For learners that require support in language, literacy or numeracy, alternative training and assessment methods may be used (reasonable adjustment) or would be recommended to Foundation Skills qualification.
Prior to commencement of your training, your assessor will conduct an interview with you to identify your existing skills and knowledge, your learning goals and any anticipated or existing obstacles that may act as a barrier in completing course. This information will guide your trainer and assessor to develop training plan that will suit your training need.
Course Outline :

The CHC43315 – Certificate IV in Mental Health consists of 15 units of competency. To successfully complete the course, you need to be competent in 11 core units and 4 elective units as listed below:

Core Units
CHCDIV001Work with diverse people

Promote      Aboriginal       and/or

Torres Strait Islander cultural safety

CHCLEG001Work legally and ethically
CHCMHS002Establish self-directed recovery relationships

Provide       recovery      oriented

mental health services

CHCMHS004Work collaboratively with the care network and other services

Provide services to people with

co-existing mental health and alcohol and other drugs issues

CHCMHS007Work     effectively    in     trauma informed care
CHCMHS008Promote     and     facilitate     self advocacy
CHCMHS011Assess and promote social, emotional and  physical wellbeing
HLTWHS001Participate in workplace health and safety
Elective Units
CHCCCS019Recognise and respond to crisis situations
CHCPRP003Reflect on and improve own professional practice
CHCCCS009Facilitate responsible behaviour
CHCDIS008Facilitate                     community participation and social inclusion

Delivery Methods

You are advised to identify your delivery method prior to enrolling in the qualification. Christa College offers the following delivery modes for this qualification:

  • Face-to-Face Delivery – It involves structured classroom-based training in a simulated work environment. Each session will allow enough time for the students to learn the topic, undertake practice opportunities and complete / submit set tasks required for assessment purposes.
  • Self-paced Learning – Self-paced learning involves the learner undertaking learning and assessment tasks between face- to-face consultations. The extent of self-paced learning is determined by each individual learner and is communicated through the trainer and assessor.


  • On the Job learning – On the job learning occurs when the learner undertakes placement and structured training within their workplace which is delivered by a workplace supervisor, manager, colleague or workplace trainer.

Other Qualifications Offered by Christa College:


Certificate III in Education Support



Certificate III in Individual Support



Diploma of Counselling


CHC40313Certificate IV in Child, Youth and Family Intervention
CHC43115Certificate IV in Disability
CHC43015Certificate IV in Ageing Support
CHC52015Diploma of Community Services
CHC50121Diploma of Early Childhood Education and Care
CHC30121Certificate III in Early Childhood Education and Care
HLTAID009Provide cardiopulmonary resuscitation

The Department may use the information provided to it for planning, administration, policy development, program evaluation, resource allocation, and reporting and/or research activities. For these and other lawful purposes, the Department may also disclose information to its consultants, advisers, other government agencies, professional bodies and/or other organisations.

A practical placement is an important component of your course and allows you to prepare for the workplace by applying what you have learned in your course to the work environment. It involves more than just observing what is happening in the host workplace as you will have specific activities to undertake while on the placement. Your trainer will inform you what you will need to complete to successfully complete the placement.
Students will receive a formal qualification documentation upon successfully completing all the units of competency. Students who have completed only some units of competency but not all will receive a Statement of Attainment. Certificate will be issued within 28 days of request or completion of the training.
Student records are managed securely and confidentially and are available for student perusal.
Please note: Certificate will be issued once payment of the final account is made.
Students who believe they have competencies in the course achieved through work experience or workshops or other training may apply for Recognition of Prior Learning (RPL). Application may be made upon enrolment and can be made using the application form that will be provided during orientation by your trainer.
Students who have completed units from Community Services (CHC) Training Package at other institutions will be given recognition on presentation of a verified transcript, Award or Statement of Attainment.
 Experienced, knowledgeable and punctual Trainers;
 Quality training materials and excellent student support;
 Scheduled face-to-face training sessions;
 User friendly course materials/manuals;
 Assessment of each module and assistance in gathering evidence;
 Issued nationally recognised training;
 For further information about our services please see your Student Handbook.
In order to provide students with the highest level of tuition and delivery, it is expected that students meet the following minimum requirements:
 Students are expected to attend all scheduled classes. If a student is not available to attend a class for any reason, they are to contact their trainers prior to making any other arrangements.
 You are advised to read through the unit manual and practice knowledge between sessions.
 Students are advised to apply the skills learned in the training sessions to their work tasks.
Any fees paid prior to commencement of a course are refundable upon withdrawal from the course less the administration charge. If a student withdraws from a course once training has commenced no refunds are given. Please refer to fees and refunds policy and procedure in our website at
Christa College is required to provide the Victorian Government, through the Department, with student and training activity data which may include information I provide in this enrolment form. Information is required to be provided in accordance with the Victorian VET Student Statistical Collection Guidelines (which are available at:
Under Maintenance.